Alani Nu Balance Trial Campaign

Introduction

This project scope is for the HOTS agency’s Balance Trial Campaign for Alani Nu. We’re building the flow for when a customer wants to cancel their subscription. There are two parts to this project: the “forgot email” flow and the subscription cancellation.

Forgot Email Flow

• Add “Forgot Email” under the email field on Cancellation Page.
• When “Forgot Email” is pressed, toggle a name, phone number & address field.
• Send an email with gathered information or log the data to a database.

Subscription Cancellation

When a customer wants to cancel their subscription, we’ll need to make the following requests to the ReCharge API:

1. Get a customer ID using email
2. Get a list subscriptions attached to their id
3. Find the subscription ID
4. Cancel the subscription

Coded Assets

• Forgot Email Funnel
• Landing page form requests
• Proxy for accepting/sending requests (AWS API Gateway or Proxy REST API)

Timeline & Steps

1. Confirm API’s work together
2. Create a proxy (through AWS API Gateway or a customer REST API)
3. Run requests through this proxy to avoid the CORS Error and keep your API tokens/keys safe